Welcome to CQC Airsoft (“we,” “our,” “us”). By accessing or making a purchase from CQCairsoft.com, you agree to be bound by the following Terms and Conditions. Please read them carefully before completing your order.
By placing an order with CQC Airsoft, you acknowledge and agree to comply with all policies outlined on this website, including our Shipping Policy, Return Policy, and Privacy Policy.
We reserve the right to update, modify, or replace these terms at any time without prior notice. Continued use of the site after any changes constitutes acceptance of those revisions.
By purchasing from CQC Airsoft, you confirm that you are 18 years of age or older.
CQC Airsoft does not sell or ship airsoft guns to minors. Any order found to be placed by an individual under the age of 18 will be cancelled without refund, and law enforcement may be notified if applicable.
CQC Airsoft, its owners, and affiliates are not liable for any injury, property damage, or legal consequence arising from the use or misuse of products purchased from our store.
All airsoft guns must be treated as real firearms and used with proper safety equipment and in designated environments.
All airsoft guns, replicas, and internal components are FINAL SALE. See Our Return Policy For More Details
Due to the nature of airsoft products and international logistics, no returns, refunds, or exchanges will be accepted once the order is processed and shipped.
Defective or damaged items may be handled under manufacturer warranty (if applicable), but CQC Airsoft does not guarantee replacement stock or turnaround times.
By completing your purchase, you acknowledge that:
You have reviewed product compatibility, specifications, and intended use.
You accept that your order is final and non-refundable.
You understand that modification, misuse, or improper installation voids any warranty or claim.
All orders require a processing time of approximately 1–3 business days . before shipment.
Selecting 1-Day or 2-Day Shipping at checkout does not mean your order ships immediately — it only affects the transit time after your order has been processed and shipped.
For example:
If you choose “2-Day Shipping,” your order will ship within the approximately standard 1–3 day processing window. Once shipped, delivery will take two business days based on your selected carrier option.
Processing time may vary depending on order volume, product availability, or items being transferred from our U.S. warehouse.
Some airsoft guns and parts are shipped from our U.S. warehouse and imported into Canada before being delivered to you.
During this process, CQC Airsoft handles all necessary customs documentation, duties, and import procedures.
Customers should allow for additional processing time on items that require transfer from the U.S. to our Canadian facility before final delivery.
Once your order arrives in Canada, it will be shipped directly to your address using your chosen delivery method.
Tracking numbers will be provided once your package has been processed for final shipment.
All shipping fees are non-refundable. Once an order leaves our warehouse, CQC Tactical has no control over how the shipping carrier handles or delivers your package. This includes delays, misdeliveries, lost packages, or any other carrier-related issues.
This applies even if you paid for 1-Day or 2-Day shipping and the carrier delivers it incorrectly, ships it to the wrong location, or fails to meet the expected transit timeframe. Shipping fees will not be refunded under any circumstances for carrier-related errors.
Orders are processed in the order they are received. Once your order enters the Processing Queue, cancellations are no longer possible.
If you request to cancel before processing, please contact us immediately at support. Approval is not guaranteed and is subject to processing status.
By purchasing products from CQC Airsoft, the customer acknowledges and agrees that it is their sole responsibility to understand and comply with all applicable local, provincial/state, and federal laws and regulations regarding the purchase, ownership, importation, transportation, and use of airsoft products and accessories.
Laws governing airsoft products may vary significantly by country, province, state, or municipality. Customers must ensure that any item purchased from CQC Airsoft is legal to import and possess in their jurisdiction prior to placing an order.
CQC Airsoft assumes no responsibility for products that are confiscated, seized, delayed, or rejected by customs authorities or law enforcement agencies. In the event that a shipment is stopped, seized, or destroyed by customs or other regulatory agencies due to local or federal laws, CQC Airsoft will not issue refunds, replacements, or compensation for the affected items.
Any costs associated with customs inspections, import duties, fines, penalties, return shipping, or product destruction are the sole responsibility of the customer.
By completing a purchase on CQC Airsoft.com, the customer confirms that they have reviewed and understand the applicable laws in their jurisdiction and accept full responsibility for compliance with those laws.
1. BINDING EFFECT – These Terms of Use (“Terms”) form a legally binding agreement between you and CQC Airsoft (“Company,” “we,” “us,” or “our”). By accessing or using www.CQCAirsoft.com (the “Site”) or any services offered through the Site (the “Service”), you agree to comply with these Terms.CQC Airsoft may update or modify these Terms at any time. When changes occur, we will post an updated version on the Site. It is your responsibility to review these Terms periodically. If you do not agree with any part of these Terms, you must immediately stop using the Site and Service.By using the Site or Service, you confirm that you are at least 18 years old and legally able to enter into this agreement.
2. PRIVACY POLICY – CQC Airsoft respects your privacy. Our Privacy Policy explains how we collect, use, and protect your information and is incorporated into these Terms by reference. You can view the Privacy Policy hereTo create an account, you must provide accurate information. You are responsible for keeping your login credentials confidential and for all activity under your account.
You agree to notify us immediately of any unauthorized access or security breach. CQC Airsoft is not liable for losses caused by unauthorized use of your account.
3. USE OF SOFTWARE – Any software made available for download on the Site is licensed to you for personal, non-commercial use only. CQC Airsoft retains all ownership and intellectual property rights.
You may not: Sell, redistribute, or reproduce the software / Reverse-engineer, disassemble, or decompile the software / Use any Company trademarks or logos without written permission
4. USER CONTENT – By posting or uploading any content (“User Content”) to the Site, you grant CQC Airsoft a royalty-free license to use, copy, distribute, display, edit, and publish the content as needed for business operations. You represent that you own or are authorized to share any User Content you submit.
You will not receive compensation for User Content submitted to the Site.
5. INTELLECTUAL PROPERTY COMPLIANCE – You agree not to upload or distribute any content that violates the intellectual property rights of others. You are solely responsible for ensuring your content is lawful and non-infringing.
6. INAPPROPRIATE CONTENT – You may not upload or distribute content that is: / Defamatory, obscene, abusive, or threatening / Unlawful or encouraging illegal activities / Spam, advertising, or solicitation without authorization – CQC Airsoft reserves the right to remove such content and cooperate with law enforcement when required.
7. COPYRIGHT INFRINGEMENT POLICY – If you believe your copyright was infringed on our Site, you must send a written notice to:
📧 CQCTacAirsoft@gmail.com / Your notice must include:
Your physical or electronic signature / Identification of the copyrighted work / Identification of the infringing material / Your contact information / A good-faith statement of unauthorized use / A statement under penalty of perjury that your claim is accurate We follow all legally required DMCA procedures, including suspension or termination of repeat offenders.
8. ALLEGED VIOLATIONS – CQC Airsoft may investigate complaints, restrict access, or terminate accounts at its discretion if terms are violated. We may do so without notice when required for security or legal compliance.
9. NO WARRANTIES (SITE & SERVICE) – CQC Airsoft provides the Site and Service “as-is.”
We make no warranties—express or implied—including merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee uninterrupted service or error-free operation.
10. PRODUCT WARRANTIES & POLICIES – Unless otherwise stated, CQC Airsoft products include a limited warranty from the date the order ships. The warranty covers manufacturer defects only, subject to inspection by CQC Airsoft technicians. Warranty is void if:
The product was disassembled, abused, altered, modified / The orange tip was removed (where legally required) / Low-grade BBs or incorrect power sources were used / The item was returned without original packaging
Excluded from warranty:
Batteries, chargers, consumables, budget-grade plastic airsoft guns under $60, damage from misuse, and compatibility issues between aftermarket upgrades. International orders: All sales final, with defect reporting required within 14 days of delivery.
11. RETURN POLICY – You may submit a warranty or return request by completing an RMA form:
Please Email – CQCTacAirsoft@gmail.com / Do not return any items until an RMA number is issued. / Items must be unused, unopened, and in original packaging / A 15% restocking fee applies to eligible returns / Shipping fees are non-refundable (Including expedited 1-Day / 2-Day shipping—even if the carrier delivers incorrectly or late) / If your package arrives damaged: / Keep all packaging / Contact our support team immediately / We will assist with the carrier’s damage-claim process (may take up to 10 business days)
12. PRODUCT RECOMMENDATIONS – To ensure performance and prevent damage, CQC Airsoft recommends: / High-grade 0.20g BBs or heavier / Quality batteries and smart chargers / Using low-quality BBs or improper power sources can cause damage not covered by warranty.
13. LIMITATION OF LIABILITY – To the fullest extent allowed by law, CQC Airsoft is not liable for any direct or indirect damages, including lost profits or data, regardless of cause or legal theory.
14. THIRD-PARTY LINKS – CQC Airsoft is not responsible for third-party websites linked from the Site. Access them at your own risk.
15. PROHIBITED USES – You may not: / Access data not intended for you / Attempt to breach or test Site security / Interfere with Site functionality / Upload malicious code, spam, or fraudulent content / Reverse-engineer any part of the Site / Use the Site for illegal activity
16. INDEMNIFICATION – You agree to indemnify and hold CQC Airsoft harmless from any claims or losses arising from: / Your use of the Site or Service / Your breach of these Terms / Your infringement of any rights of third parties
17. COPYRIGHT NOTICE – All Site content is copyrighted by CQC Airsoft.
All rights reserved.
18. GOVERNING LAW – These Terms shall be governed by the laws of British Columbia, Canada (or your preferred jurisdiction
19. SEVERABILITY & WAIVER – If any term is found unenforceable, the remaining provisions remain in effect. / No waiver is valid unless approved in writing.
20. NO LICENSE – Nothing on the Site grants you permission to use CQC Airsoft trademarks or intellectual property unless explicitly authorized.
21. GEOGRAPHIC USE – The Site is operated from Canada. CQC Airsoft makes no representation that materials on the Site are appropriate outside Canada.
22. MODIFICATIONS – CQC Airsoft may update these Terms, modify the Site, or discontinue Services without prior notice. Continued use of the Site indicates acceptance of updated Terms.
23. ORDER & SHIPPING POLICIES – Expedited orders (1-Day, 2-Day, Express) do not bypass processing times / Processing time is 1–3 business days Approx.. regardless of shipping method / Once your order leaves our warehouse, we cannot control carrier delays / Shipping fees are non-refundable / Back-ordered items may ship separately. Additional shipments will be sent ground at no extra cost. / If you need to update your address before shipping, contact us immediately.
24. COUPON CODE POLICY – Only one coupon may be used per order / No rain checks / Coupons cannot be applied to sale items, MAP-restricted items, or combined with other promotions / Exclusions may apply
25. ACKNOWLEDGEMENT – By using the Site or Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Reliable inventory. Competitive dealer pricing. Canadian support from people who understand airsoft retail, field operations, HPA systems, tactical equipment, and what your customers expect.
As long-time players, field operators, and gear specialists, we understand what retailers and field owners need: reliable inventory, responsive service, practical product knowledge, and products customers can trust. Our wholesale program is designed to help Canadian airsoft businesses stay competitive, well stocked, and ready for the next demand cycle.
Build a stronger product mix with respected airsoft replicas, HPA equipment, internal upgrades, tactical gear, and field essentials.
Approved partners receive access to eligible dealer pricing, volume opportunities, and priority access to selected new releases and restocks.
We do more than ship boxes. Our team helps dealers choose products, understand technical details, and make smarter purchasing decisions.
Keep your operation moving with domestic support, order visibility, and an airsoft-focused team that understands the importance of dependable retail resupply.
“Great pricing, responsive restocks, and support from people who genuinely understand the equipment.”
Field Retail Partner // Ontario
“The product knowledge and ordering support make it easier to plan inventory and serve our customers.”
Airsoft Retail Partner // Canada
Approved accounts can see applicable wholesale prices on eligible products after signing in.
Source replicas, magazines, batteries, HPA equipment, parts, gear, and accessories.
Work with an airsoft-focused Canadian team that understands dealer requirements.
Sign in, review live dealer pricing, and place eligible orders through the store.
Fill in your business, sales-channel, and purchasing information.
Print or save the form as a PDF and email it with supporting documents.
After approval, sign in to see applicable dealer pricing.
Retailers, ecommerce stores, airsoft fields, event operators, and other qualified industry businesses may apply. Approval is not automatic.
Approved customers sign in using the email connected to their wholesale account. Eligible pricing then appears on product pages.
Minimums may vary by product, brand, promotion, or order and will be confirmed where applicable.
No. Availability and dealer pricing vary by brand and product, and some products may be excluded.
Wholesale approval, pricing, stock, minimums, payment terms, shipping, and brand availability are subject to review and may change.
